Comcast is making a bold promise in its efforts to revamp its abysmal customer service image: If the cable guy is late, the company will pay you $20. “We are going to reimagine our whole experience through a customer lens,” Neil Smit, president and CEO of Comcast Cable, told reporters at a May 5 press-only […]
Continue Reading
The NASA spacecraft New Horizons has been traveling toward Pluto for the last nine years, with seven independent instruments on board, each intended to spring to life once on Pluto, in order to collect various bits of data from the solar system. All but one of these instruments has been patiently waiting for its turn; […]
Continue Reading
The summer season at Buffalo’s Canalside will officially commence on Saturday. The Buffalo News reports that the city’s Canalside attraction, a development that took years to organize and build, is finally underway for the summer season. City officials hope that Canalside will revitalize the downtown area and provide Western New York residents something fun to […]
Continue Reading